What are the check in and check out hours?
What are the Reception opening hours?
Is it possible to check in early? Is there a charge?
Is it possible to check out late? Is there a charge?
If I do not depart until the evening, is there anywhere I can leave my bags?
Is the price for the entire Apartment, or per person?
Can I put an extra fold out bed in the Apartment? How much does it cost?
Are cots and high chairs provided? How much does it cost?
Where can I park my car?
What currencies can I pay in and how can I pay?
Is breakfast provided in the price?
Are the Apartments secure?
Do the Apartments have an access to Wi-Fi?
Do the Apartments have English speaking channels?
What is included in the Apartment price?
Are towels, linen and toiletries provided?
Are irons and ironing boards provided in the Apartments?
Are hair dryers provided?
Do the Apartments have Telephones?
How often are the Apartments cleaned?
Where can I book a tour?
Where are the Apartments located in Krakow?
Do the Apartments have an access to the elevator?
What happens if I accidentally damage the Apartment?
Are pets allowed?
Can I reserve an airport pick up?
How do I get from Krakow Balice airport to the city center?
What is the process for reserving, booking and paying for Apartment rental?
How do I cancel my booking and are there any charges associated with cancellations?
Exceptions to the cancellation policy:
How do I book Apartments to accommodate a group?
Alternative Accommodation in Krakow:
Do I get a booking reference number?
What languages do we speak at Venetian House?
Can I get a discount for longer bookings?
What happens if I lose a standard key?
Can I smoke in the Apartments?
Where can I read independent reviews of Venetian House?
Sleeping Capacity and Usage:
Problems and complaints:
Registered business - name on invoice: