What are the check in and check out hours? more
What are the Reception opening hours? more
Is it possible to check in early? Is there a charge? more
Is it possible to check out late? Is there a charge? more
If I do not depart until the evening, is there anywhere I can leave my bags? more
Is the price for the entire Apartment, or per person? more
Can I put an extra fold out bed in the Apartment? How much does it cost? more
Are cots and high chairs provided? How much does it cost? more
Where can I park my car? more
What currencies can I pay in and how can I pay? more
Is breakfast provided in the price? more
Are the Apartments secure? more
Do the Apartments have an access to Wi-Fi? more
Do the Apartments have English speaking channels? more
What is included in the Apartment price? more
Are towels, linen and toiletries provided? more
Are irons and ironing boards provided in the Apartments? more
Are hair dryers provided? more
Do the Apartments have Telephones? more
How often are the Apartments cleaned? more
Where can I book a tour? more
Where are the Apartments located in Krakow? more
Do the Apartments have an access to the elevator? more
What happens if I accidentally damage the Apartment? more
Damage deposit: more
Are pets allowed? more
Can I reserve an airport pick up? more
How do I get from Krakow Balice airport to the city center? more
What is the process for reserving, booking and paying for Apartment rental? more
How do I cancel my booking and are there any charges associated with cancellations? more
Cancellation disclaimer: more
Exceptions to the cancellation policy: more
How do I book Apartments to accommodate a group? more
Alternative Accommodation in Krakow: more
Do I get a booking reference number? more
What languages do we speak at Venetian House? more
Can I get a discount for longer bookings? more
What happens if I lose a standard key? more
Can I smoke in the Apartments? more
Where can I read independent reviews of Venetian House? more
Personal Liability: more
Sleeping Capacity and Usage: more
Problems and complaints: more
Registered business - name on invoice: more